Privacy Policy

The Glencairn Suite is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it
When you complete our contact form, we need to know your name and other information such as your e-mail address and telephone number. We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service. These statistics will not include information that can be used to identify any individual. We may also wish to provide you with information about special features of our web site or email. If you would rather not receive this information please contact us requesting opt out.

2. Our use of Cookies and other information gathering technologies
This website uses cookies. For more information on cookies and how they affect your access to this website, please click here.

3. How we protect your information
The Internet is not a secure medium. However we have installed a mechanism that uses digital server identities so that you can be sure that the website you access is ours. This is done using one of the internet Trusted Certification Authorities.

4. Updating your details
If any of the information that you have provided to The Glencairn Suite changes (for example if you change your e-mail address or contact information) please let us know. Please fill out our contact form, update your online account settings or by sending a letter to The Glencairn Suite, 12 – 14 Glencairn Suite, Kilmarnock KA1 4AH.

5. Your consent
By submitting your information you give your consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of this website will signify that you agree to any such changes.

6. How to contact The Glencairn Suite
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please complete a contact form with your suggestions.